New Zealand is well known for its friendly culture, breath-taking scenery and outdoor entertainment. If you’re planning to pay us a visit, great choice, you will have plenty to see and do while you’re here. While we're considered to be a safe destination it is also important to be prepared for the unforeseen. The Explorersafe Inbound policy provides travel insurance cover to people exploring New Zealand on holiday.
You are eligible to apply for the Explorersafe Inbound Policy if you:
- An overseas student or worker who has finished study or work in New Zealand and will remain in New Zealand for a holiday.
- A non-New Zealand citizen or resident wanting travel insurance while holidaying in New Zealand.
You can include cover for accompanying dependants and family under this policy. Dependent Children under 18 years of age can be covered for no additional premium but will share the Insured Person’s policy benefit limits.
If you have purchased a policy prior to 1 November 2019 and you are looking for your Policy Wording or have any queries please contact us on 0800 486 004.
You can get a quote and buy your policy online or contact us on our toll-free number 0800 486 004 or outside NZ +64 9 488 1638.
Record of cover
You will be sent a Certificate of Insurance electronically. This will be emailed to you as soon as you have confirmed your policy and paid the premium. The Certificate of Insurance will include specific information about your policy including your period of cover. We recommend that you store this in a safe place.
Policy Claims Excess
The Explorersafe Inbound policy includes a choice of policy excess options and an excess of $200 for portable electronic devices. Terms, conditions, limits and exclusions apply. Please refer to the Policy Wording for detailed terms of cover.
Pre-existing Medical Conditions
Some Pre-existing Medical Conditions are automatically covered under this policy. Please review the Policy Wording to determine if your condition is covered. If your Pre-existing Medical Conditions are not automatically covered, you are able to complete a Medical Assessment online. You may be charged an additional premium for this cover, if approved. If the cover for the Pre-existing Medical Condition is not approved, then no cover is provided for these Pre-existing Medical Conditions. You have the choice to "opt out" of any approved additional cover for your Pre-existing Medical Conditions. However, this means no claim be made for losses relating to those Pre-existing Medical Conditions.
Specified High Value Items
For any baggage items that are worth more than the policy item limit you can extend the cover and specify the item on your policy. For portable computer equipment the item limit is $2,500 and for all other items the limit is $1,500. An additional premium will be charged to specify an item and you should insure it for the indemnity or current value of the item. These items can be specified when purchasing your policy online. Please note a limit of $10,000 per item and $20,000 for all specified high value items applies.
Making a claim
To learn more about how to make a claim, visit the claims page on this website.
We can organise group policies for 10 people or more. Contact us on our toll-free number 0800 486 004 (within NZ) or +64 9 488 1638 (outside NZ) to receive your group quote.