Studentsafe Inbound Learners
New Zealand is a great and safe place to study. We’re a friendly nation and have plenty to keep you entertained when you’re not studying. All international students studying in New Zealand are required, by the 'Code of Practice for the Pastoral Care of International Students', to have medical, travel and other types of insurance for the duration of their study.
Our Studentsafe Inbound Learners policy is designed for international students studying at a New Zealand tertiary institution that is not a university. If you are planning to study at one of our universities, see Studentsafe Inbound University.
If you have purchased a policy prior to 1 November 2020 and you are looking for your Policy Wording or have any queries please contact us on 0800 486 004.
Studentsafe Inbound Learners
Non-New Zealand residents who temporarily reside and study in New Zealand, and who will be attending an adult tertiary or educational institution, are eligible to apply for the Studentsafe Inbound Learners policy.
You can get a quote and buy your policy online or contact us on our toll free number 0800 486 004 (within NZ) or outside NZ +64 9 488 1638
You will be sent a Certificate of Insurance electronically. This will be emailed to you as soon as you have confirmed your policy and paid the premium. The Certificate of Insurance will include specific information about your policy including your period of cover. We recommend that you store this in a safe place.
An Excess is the amount that will be deducted from our settlement if you make a claim. The Excess applies under this policy to each separate event giving rise to a claim. The following Excesses apply automatically to claims under this policy:
1. Section 3 - Luggage, Personal Effects, Travel Documents, Money and Credit Cards. An excess of $100 applies to all items.
2. Sections 1, 2, 4, 5, 6 and 7 - no Excess applies.
Pre-existing Medical Conditions
The Studentsafe Inbound Learners policy does not automatically cover Pre-existing Medical Conditions. A Pre-existing Medical Condition is a medical or physical condition that you had before you enrolled in the plan and can extend to Pre-existing Medical Condition(s) you were aware of but did not seek treatment for. Cover can be arranged in certain circumstances by completing a Medical Risk Assessment Form. An additional premium will be charged if cover is approved.
Click here to download a Medical Risk Assessment Form.
Specified High Value Items
For any baggage items that are worth more than the policy item limit of $2,500 you can extend the cover and specify the item on your policy. An additional premium will be charged to specify an item and you should insure it for the indemnity or current value of the item.
These items can be specified on your policy or if you cover is arranged through an Educational Institution click here to download a Specified High Value Items Form.
More information about Studentsafe Inbound Learners is available in the following languages: English, Chinese, Indonesian, Hindi, Japanese, Korean and Thai.
Please see below for information specific to the following institutions:
Making a claim
To learn more about how to make a claim, visit the claims page on this website.