24/7 Claims Emergency Assistance
Worldwide - reverse charge call through operator +64 9 488 1638
Claims, Sales and General Enquiries
Within New Zealand
Phone: +64 9 488 1638
Toll Free: 0800 486 004
Fax: 0800 800 167
Email
Customer service: help@insurancesafenz.co.nz
Claims: claims@insurancesafenz.co.nz
Address
Allianz Partners
Level 3, 1 Byron Avenue
Takapuna, Auckland 0622
Frequently Asked Questions
Find answers to frequently asked questions here.
InsurancesafeNZ Medical and Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (FSP758611) and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). Read AWP Services New Zealand Limited Disclosure statement here. You should consider the Policy Wording before making any decisions about this travel insurance policy.
The Hollard Insurance Company Pty Limited – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice
The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc.
The rating scale is:
Further information on these ratings is available here.
An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.
