24/7 Claims Emergency Assistance
Worldwide - reverse charge call through operator +64 9 488 1638
Claims, Sales and General Enquiries
Within New Zealand
Phone: +64 9 488 1638
Toll Free: 0800 486 004
Fax: 0800 800 167
Email
Customer service: help@insurancesafenz.co.nz
Claims: claims@insurancesafenz.co.nz
Address
Allianz Global Assistance
Level 3, 1 Byron Avenue
Takapuna, Auckland 0622
This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.
For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice.
Allianz Australia Insurance Limited has an AA- insurer financial strength rating given by Standard & Poor's (Australia) Pty Limited.
The rating scale* in summary form is:
AAA Extremely Strong, BBB Good, CCC Very Weak
AA Very Strong, BB Marginal, CC Extremely Weak
A Strong, B Weak, R Regulatory Action
Plus (+) or minus (-): Ratings from "AA" to "CCC" may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories. *A full description of the rating scale is available via www.allianz.co.nz/insurer-rating.
An overseas policyholder preference applies. Under Australian law, if Allianz Australia Insurance Limited is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on Allianz Australia Insurance Limited's Australian assets to satisfy New Zealand liabilities.
