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Welcome to the Studentsafe online claim portal

This portal is for Studentsafe policy holders only. If you hold a Workersafe or Explorersafe policy, please exit this portal and go to the AGA Online Claims Portal.

To lodge a new claim you will need:

  • Your student ID number
  • Your bank account details for payment of your claim
  • All documentation to support your claim (medical reports, airline tickets, proof of ownership, receipts, etc). Please be aware that you can only upload files in the following format: any Microsoft Word files (.DOC, .DOCX), PDF files, .JPEG and .PNG image files.

Please use the save progress button if you need to return to your claim later. Use your email address and the PIN number sent to you to retrieve your saved claim.

For further information please contact us on 0800 486 004 or +64 9 488 4638.